Delete your account

This page explains how to permanently delete your Insights account and the data associated with it. Insights is published by Enhancify.

How to request deletion

Write to support@enhancify.in from the address you used to sign in to Insights, with the subject line “[Insights] Account deletion request” and include the email address on your account. We reply from the same address once the deletion is complete.

What gets deleted

When we process your request we permanently delete:

• Your Insights account (the sign-in record and profile).
• Your preferences: content language, followed topics, saved stories, and reading history.
• Any push notification tokens registered to your account so you no longer receive push alerts.

What we keep, and for how long

We may retain a limited amount of information for a short time after deletion when we are required to by law or for the following purposes:

• Basic technical logs (request timestamps, error stack traces) — retained for the default period set by our hosting provider (currently 30 days), then rotated out automatically. These logs are not linked to advertising and are not shared for marketing.
• Records of your deletion request itself, kept for up to 12 months as proof that we honoured it, in case there is a later question about the request.

News articles displayed in the app are not personal to you and are unaffected by account deletion.

Timeline

We complete deletion requests within 30 days of receiving them, usually much faster. We’ll email you once your request has been actioned.

Before you delete

Deletion is permanent. Once your account is deleted, we cannot recover it, and you will need to create a new account to use Insights again.

If you only want to stop receiving push notifications, you can do that from your device’s notification settings without deleting your account.

More information

See our Privacy Policy and Terms of Use.